Returns & Exchanges

At POR-15, we want you to be completely satisfied with your purchase. If your new fashion piece doesn't fit or meet your expectations, you can return or exchange it within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare the Package

Place the unwashed and unworn items with original tags attached into their original packaging or a secure shipping box.

3

Attach the Label

Download and print the prepaid shipping label provided via email and securely affix it to the outside of your return package.

4

Drop Off and Track

Leave your package at any authorized carrier location and keep your tracking number to monitor your refund or exchange progress.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing